Offer an exciting rewards program that will drive customers back in-store, with no cards or app downloads. With the Digital Loyalty program, customers have multiple easy ways to engage the business. Customers can scan a QR code or click a text link to visit the Mobile Web App where they will enter a mobile phone number to sign-up, check-in or redeem an offer. Merchants can also add an in-store kiosk to have two separate channels in which customers can interact with the same program.
The digital loyalty program gives merchants the ability to track customers' habits and engage them based on specific criteria helping them create a more meaningful relationship with customers.
Merchants will now know if a customer hasn't visited their business in 20, 40, or 60 days. How valuable would it be to send an automated text inviting those lapsed customers to return within 7 days? When merchants implement this strategy they see upwards of 25% of lapsed customers coming back each month.
How does the Digital Loyalty Program work?