Digital Loyalty

The digital loyalty program gives merchants the ability to track customers' habits and engage them based on specific criteria helping them create a more meaningful relationship with customers.

Merchants will now know if a customer hasn't visited their business in 20, 40, or 60 days. How valuable would it be to send an automated text inviting those lapsed customers to return within 7 days? When merchants implement this strategy they see upwards of 25% of lapsed customers coming back each month.

How does the Digital Loyalty Program work?

• Customer signs up for the program via the Mobile Web App or In-store Sign-up & Loyalty Kiosk
• Customer opts into the program by replying "Yes" to the auto-response text and then receives the optional sign-up offer
• Customer checks in via the mobile web app or kiosk each time they visit thereafter until they reach the loyalty offer
• Upon reaching the check-in goal, customers will earn their reward, redeemable on the next visit.
• Automated text messages can be set up to text customers automatically when they don't visit after a specified period of time.
• and more!