Still have unanswered questions and need to get in touch?
A credit is a unit used to send messages via our platform. Credits are deducted from your account when you send SMS or MMS messages to your customers. Each SMS uses 1 credit and MMS uses 3 credits.
If your messaging needs exceed the credits included in your subscription plan, we automatically reload your account with credits that never expire in increments of 250. This ensures your campaigns continue without interruption.
No, you will not be charged additional carrier fees. All carrier costs are included in your credit usage, so there are no hidden or unexpected charges beyond the credits used for sending your messages.
You will be assigned a unique 10-digit phone number that we will register with carriers. This number is dedicated to your business, ensuring a consistent and professional communication channel.
Your text number is typically registered and ready to use within 72 hours of signing up.
Yes! Not only do we have an integrated onboarding system built into the software to quickly get you going, but you can also book a 1-on-1 onboarding session to ensure you get the most out of the platform. During these sessions, we walk you through setting up your campaigns, managing your credits, and utilizing our features to help your business grow through text marketing.
The textLIVING program has been a great addition to my local store marketing. I have several stores with 3000+ customer sign ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
This platform helps us easily connect with our guests! This company is great to work with!
An economical way to reach out to the customer and simple enough that it is not intimidating to less computer savvy customers. This software seems to be very flexible and can be designed to meet the needs of different establishments.
No hidden fees. No credit card required.
I agree to receive promotional messages sent via SMS. I also agree to the Terms and Conditions and Privacy Policy. This agreement isn’t a condition of any purchase. Message and data rates may apply. Reply STOP to opt out.
