If your messaging needs exceed the credits included in your subscription plan, we automatically reload your account with credits that never expire in increments of 250. This ensures your campaigns continue without interruption.

No, you will not be charged additional carrier fees. All carrier costs are included in your credit usage, so there are no hidden or unexpected charges beyond the credits used for sending your messages.

• SMS (Short Message Service) allows you to send text-only messages up to 160 characters per segment. It’s ideal for sending concise updates, promotions, or alerts.
• MMS (Multimedia Messaging Service) allows you to send messages that include media like images and gifs and up to 800 characters.

You will be assigned a unique 10-digit phone number that we will register with carriers.  This number is dedicated to your business, ensuring a consistent and professional communication channel.

Your text number is typically registered and ready to use within 72 hours of signing up.

Yes! Not only do we have an integrated onboarding system built into the software to quickly get you going, but you can also book a 1-on-1 onboarding session to ensure you get the most out of the platform. During these sessions, we walk you through setting up your campaigns, managing your credits, and utilizing our features to help your business grow through text marketing.